FREQUENTLY ASKED QUESTIONS

Goolaholla! Festival is at the Rollo Bay Fiddle Festival Grounds (961 Veteran's Memorial Hwy, Souris, PE, C0A 2B0)

All ages are welcome! Child (12 and under), Youth (13-18), Adult, and Senior (65+) tickets are available. All Child and Youth attendees must be joined by an Adult or Senior ticket holder and must read and adhere to the festival’s Youth Policy. A maximum of 3 Youth are allowed to attend per Adult or Senior ticket holder and the Adult/Senior must warrant to act as a guardian at all times. 19+ wristbands will be available for those who would like to purchase alcohol from the bar onsite.

The Festival grounds open to Weekend Campers as follows:
2PM Friday, September 27th - 10AM Sunday, September 29th 2024

The Festival grounds open to Weekend Festival Pass holders as follows:
4PM-11:59PM Friday, September 27th
9AM-11:59PM Saturday, September 28th

The Festival grounds open to FRIDAY ONLY Festival Day Pass holders as follows:
4PM-11:59PM Friday, September 27th

The Festival grounds open to SATURDAY ONLY Festival Day Pass holders as follows:
9AM-11:59PM Saturday, September 28th

The festival is located on the Rollo Bay Fiddle Grounds at 961 Veteran’s Memorial Hwy in Souris, PE.

Yes! There will be a variety of different food options available. A selection of vegan and gluten-free options will also be available. 

Friday Food Service Hours - 4:00PM to 10:30PM

Saturday Food Service Hours - 10:00 NOON to 10:30PM

There will be artisan stalls at the festival, as well as festival and artist merchandise.

Yes! Our bar serves local PEI brews and our official festival beer! A selection of wine, cider, non-alcoholic beer and sodas will also be available. BYO alcohol is strictly prohibited in the Main Field. Patrons wishing to purchase alcohol from the bar can be provided with a 19+ wristband. We have a zero tolerance approach to underage drinking. Minors found consuming alcohol will be removed from site along with their adult guardians.

Pets who are cool with children, crowds, loud noise, and unexpected noise and are great at taking toilet breaks well away from where food is being served, are welcome. We know you’ll clean up after them to keep the Field a great place for everyone. Same rules apply to camping.

Please bring umbrellas, warm clothing, sunscreen, mosquito/bug spray, hats, etc.

You are also permitted to bring your own snacks! Water is provided free of charge to patrons and we encourage you to bring your own water bottle.

We are rain, hail, or shine! Please bring umbrellas, warm clothing, sunscreen, mosquito/bug spray and hats to prepare for all eventualities. We will only cancel the event if artist and/or patron safety is compromised.

There are NO ATMs on site. There are banks and ATMs in Souris, nearby.

There will be a basic First Aid station on site.

Yes, however, we ask you not to use flash photography during performances and also that you do not record performances using a phone or ipad. It impacts too much on the experience of your fellow concert-goers.

Absolutely! Please let us know when you purchase your ticket, and we’ll make arrangements for you to have the closest parking to the venues. Wheelchair accessible washrooms are also available onsite.

Yes. They will be basic, but they will be there!

You definitely can, but you can not bring any alcoholic drinks into the Festival precinct. Security will be checking bags.

There sure will.

We are aiming to keep our environmental footprint minimal for the festival, so all vendor items will be recyclable or compostable. We will not sell bottled water, but we do provide potable water free of charge. Campers will be provided with sorting facilities for compost, recycling and waste.

Yes there will be refill stations so we encourage you to bring your reusable water bottle!

Lost and Found items will be brought to Festival HQ.

The festival is not able to provide lock-up facilities. Please plan to store valuables in your vehicle if you are camping overnight.

This includes a drivers license or passport.

Camping for festival ticket holders is FREE! But, you’ll need to have registered your intention to camp at the time of ticket purchase. Campsites are limited to 6 persons per site, but your party can register for more than one site if required.

No there are no powered campsites available for the weekend. We may be able to accommodate those with medical requirements - please email us at hello@goolaholla.com if this is you. If you have a small generator, you can run it for short periods of time between the hours of 10AM and 5PM.

This section contains important information regarding the GOOLLAHOLLA FESTIVAL and the general policies and expectations for all staff, crew, artists and volunteers - and patrons - onsite. We use the term ‘crew’ to define everyone who isn’t a patron. Each crew member must be familiar with this code of conduct before they begin working at the event, and by undertaking their position, agrees that they’re on board with the statements below and all implications of the statements.

WELCOME

Everyone is welcome! Goolaholla provides equality of services and care to everyone of every age, ability, gender, race, religion or belief or sexual orientation.

ABOUT BIG FIELD TRADITIONS (PRESENTING PARTNERS FOR GOOLAHOLLA!)

We are a not-for-profit volunteer-driven organization dedicated to stimulating, facilitating and fostering the preservation and promotion of traditional and folk music in eastern Prince Edward Island, and in particular at the Rollo Bay Fiddle Grounds. Income from all events is dedicated to the furthering of this goal. From 2021, BFT will donate a portion of proceeds of all BFT events to PEI Mi’kmaq organisations.

ABOUT THE EAST POINTERS

The East Pointers are a multi-award winning trio from Eastern PEI – Tim Chaisson, Jake Charron, and Koady Chaisson. There are still three in the band – just only two on stage now.

We acknowledge we are working on unceded Mi’kmaq Territory. We honor Mi’kmaq elders, past, present and emerging. We actively seek opportunities to listen to, empower and work with Mi’kmaq community… and we’re pumped about it!

We work with each other in the spirit of goodwill, shared goals and the benefit of the doubt. We assume each other’s best intentions wherever possible… and it is always possible.

We encourage crew to share their preferred pronouns. Pronouns are an extension of one's identity and deserve respect. We encourage the use of gender-neutral language with each other and our patrons, and sharing of one’s own pronouns.

Harassment of any kind, including sexual harassment and bullying will not be tolerated. We mean, why would it be? We’re a darling little festival, not Altamont. But it’s early days...

We expect and encourage a professional, friendly atmosphere within our crew and patrons. If crew need a refresher course on what might be inappropriate chat or action, just think about Michael Scott. If he would say or do it… maybe don’t say or do it.

We maintain a zero tolerance policy for violence, which includes racist, sexist, homophobic, xenophobic, or otherwise discriminatory language. Acts or threats of physical violence which involve or affect our crew or patrons’ safety will not be tolerated. This is one hardcore and super clear statement and applies to patrons as well as crew.

All event crew (includes staff, volunteers, board members and artists) and patrons are required to comply with all general ‘outside world’ legal requirements regarding drugs and alcohol and general personal conduct.

Youth Tickets Policy for Goolaholla! Festival, provided on behalf of Big Field Traditions (BFT)

It is very important to us that all patrons can enjoy a happy, safe and harmonious event. The safety and satisfaction of our patrons is of paramount importance. We want to ensure that the festival is a secure place for all ages and provides a positive experience for all who attend. In the past, there was a notable rise in incidents involving unaccompanied youth at the Rollo Bay Fiddle Grounds. To enable us to offer a greater level of security and safety for all attending first, the Rollo Bay Fiddle Festival, and then new events such as Goolaholla!, particularly those who are under 19, in 2016 we introduced a number of changes to our Youth Ticketing Policy, Conditions of Entry and Camping Policy.

The following changes to youth ticketing and festival attendance conditions have been put in place to help us all to enjoy the positive and family-friendly atmosphere.

The youth ticketing policy is as follows:

• Youth tickets (13 – 18 years old) and Child tickets (12 and under) may only be purchased in conjunction with an Adult Guardian 25+ or a Seniors ticket. (For the remainder of this policy, Guardian 25+ or Guardian also refers to Seniors who have taken responsibility for Youth and Children on site)

• A Guardian 25+ ticket holder must be aged 25 years or older and must be contactable by cell phone at the festival.

• A maximum of 3 Youth or Child tickets may be purchased with each Guardian 25+ ticket.

eg: a single guardian may purchase a maximum of three Youth or Child tickets. If a fourth Youth or Child ticket is required, another Guardian 25+ ticket holder must be purchased with the group.

As the purchaser of a Guardian Ticket you must:

• Provide your relevant festival contact details with the ticket purchase.

• Agree to our terms and conditions of entry (listed on your ticket)

• Advise any associated ticket holders of the consequences of any breaches of these terms and conditions prior to arrival at the event.

Conditions of Entry

• All Guardian ticket holders are required to produce valid proof of age identification when arriving at the Festival Gate

• All Guardian and associated Youth and Child ticket holders within a group must arrive at the Festival Gate together. No Youth or Child ticket holder will be permitted entry without their Guardian being present.

• Due to liquor licensing conditions within the Festival precinct, all minors must be accompanied by a Guardian when they enter the Festival precinct.

• No more than 3 Youth or Child ticket holders per Guardian ticket holder will be granted entry to the Festival site.

• Any breach of the above Terms of Arrival will result in refusal of entry with no exceptions. Absolutely no ticket refunds will be given.

Camping Policy

• All Guardians and their associated Youth or Child patrons are required to camp together.

• Any campsite disruptions, in breach of the Terms and Conditions and/or Festival Etiquette (see below) will result in the immediate eviction of those involved.

• Any campsite disruptions, in breach of the Terms and Conditions and/or Festival Etiquette by either Youth or Child patrons or their Guardians will result in the immediate eviction of all associated Youth, Child and guardian(s) from the festival site.

• Zero tolerance will apply to disruptive or disrespectful behaviour within the camping areas. No warnings will be issued.

Youth Tickets Policy for Rollo Bay Fiddle Festival, provided on behalf of Big Field Traditions (BFT) cont.

Terms of Entry

• Any breach of the Terms and Conditions or Festival Etiquette or involvement in illegal activities anywhere on site will result in the immediate eviction of those involved.

• Any breach of Terms and Conditions or Festival Etiquette or involvement in illegal activities anywhere on site, by either Youth or Child patrons or their Guardians, will result in immediate eviction of all associated Youth and Child patrons and associated Guardians from the festival site. This means that if a Youth or Child breaches the conditions of entry then the Guardian of that Youth or Child will be evicted along with all other associated Youth or Child patrons. No warnings will be issued.

• In the event of eviction from the festival site no refunds will be given.

• In the event of eviction from the festival site no re-purchase of festival tickets will be allowed.

Festival Etiquette

• All festival visitors must be mindful of their surroundings. Loud and/or intoxicated or intimidating behaviour will not be tolerated anywhere on the festival grounds.

• All festival visitors must be respectful of others and their property and must not interfere with, damage or cause harm to any other visitor or their property.

• All campers must be respectful and considerate of their neighbours.

• All campers must respect fellow campers and their property, the campground amenities and natural surroundings. Disruptive behaviour, vandalism, damaging of the property of others, or harming of any vegetation or wildlife on the festival site will not be tolerated.

• From 10pm onwards, noise in all camping areas must be kept to a minimum. Festival venues are provided for late night jam sessions and frivolity.

If you have any feedback regarding our Youth Tickets Policy please email hello@goolaholla.com

We are offering single day tickets and Weekend FESTIVAL Passes for Adults (19+), Seniors (65+), Youth (13-18), and Children (12 and under).

Click here!

Service charges and fees are charged by our ticket platform provider at a percentage of ticket price. These are clearly outlined when you look at Ticket Prices on our website.

Depending on pre-sales, a limited amount of tickets may be available for purchase at the gate - HOWEVER, in 2023 we sold out, and we expect that might happen again. More information will be provided on these options as the festival gets closer.

Yes, however guests are encouraged to remain on festival grounds after they enter. We will have strict management of car parking and camp areas, and speed limits and one-way systems will be enforced throughout the event.

Yes. Single Day tickets are available for Friday, September 27 and Saturday, September 28. Please note that day ticket holders will not have access to any onsite activities prior to the time that ticket provides access (eg. yoga, etc).

We encourage you to share this ticket with a friend who can go in your place. We have a strict no-refund policy.

A Festival Pass provides access to the Festival only.

A Camping Pass provides access to the Campgrounds only.

To access both Festival AND Camping, you will need to have both passes. Please read the details of Camping Passes carefully.

No. If you plan to camp for the Weekend, you must register for a FREE a Weekend CAMPING Pass in addition to your Weekend FESTIVAL Pass.

Campground space, access to toilets and showers, and potable water. 

All sites are unserviced - no sewer, water and electrical hook ups. 

We do encourage you to be as self-sufficient as possible. 

Campfires are not permitted but small gas cookers are permitted.

No. The camp grounds are considered part of the Festival site and only ticket holders can access it. 

If you have valid tickets for the Festival, yes, you can join them! However, keep in mind that each campsite holds a maximum of six (6) people and you must be pre-registered to camp in any site.

If you have valid tickets for the Festival, yes, you can still join them both nights as long as there is a maximum of six (6) people on the campsite.

Unfortunately not - we will be building and taking down the festival on either side of the event.

Open fire is strictly prohibited. Gas cookers are allowed.

You can bring liquor into the campground. 

You are expected to consume responsibly. Rowdy, loud or obnoxious behaviour will not be tolerated and campers may be expelled from the campground and festival. Camps where people under the age of 19 are found to be consuming alcohol will also result in the expulsion of the entire party from both the campground and the festival.

You can NOT bring liquor into the festival precinct/Main Stage area.

We have very limited camping space so it is extremely likely that all campsites will be gone prior to the festival.

Other nearby options include All Points East Campground and Campbell’s Cove Campground.

Yes, there are inns and motels in the area including the Rollo Bay Inn, just a few minutes away from the field.

Limited car parking is available on site but you must register for a parking space when you purchase your tickets or WEEKEND Pass.

FREE but you must register for a parking space when you purchase your tickets or WEEKEND Pass.

Please check back shortly.